Senior Technician, Jobs, Glasgow, 2479
This vacancy is no longer advertised

Senior Technician - Glasgow

Information Technology - IT
Ref: 2479 Date Posted: Thursday 12 Oct 2017
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HR Consultancy are working with a major financial services company in Glasgow to provide a number of technical professionals to work within their IT Division.

If you possess the following skills we’d love to hear from you.

 

The team you would be based in support infrastructure event monitoring & alerting, application performance management services and the IT Service Management application.

As the Senior Technician you would be responsible for the operation, management and maintenance of a wide range of system management toolsets and processes.

  • The configuration, maintenance and support of Systems Management toolsets, applications and processes i.e. Infrastructure monitoring & alerting toolsets (BMC Patrol), ITSM and Capacity Management toolsets and Application monitoring & alerting (App Dynamics)

  • Providing technical expertise and support to the application toolsets as they are adopted.
    Providing technical input to the development of monitoring solutions, including standards and requirements.

  • Providing technical guidance to customers and stakeholders, ensuring that standards are understood and complied with.

  • Developing and maintaining awareness of new technologies, standards & best practices.
    Managing own workload, ensuring work is delivered on time, to budget and to the required quality.

 

  • Leading and supporting the resolution of issues & risks.

  • Fully involved in internal improvement initiatives to develop the overall capability of the team.

We need you to have…

  • Knowledge of Windows and Unix operating systems

  • Scripting capabilities

  • Broad understanding of systems management technologies and how these can be applied to gain business advantage

  • Positive attitude and excellent interpersonal skills to influence and drive change
     
  • Exceptional communication skills
     
  • Exposure to risk and control concepts

 

We would like you to have...

  • Experience working as a sys admin or platform engineer

  • Programming experience in Shell, Perl, POWERSHELL

  • Experience in or exposure to the specification and implementation of monitoring & alerting of infrastructure & application components

  • A sound knowledge and application of systems management principles

  • Industry practices gained through practical experience
     
  • Proven experience in IT
     
  • Understanding of ITIL