Russian Customer Support Advisor, Jobs, Glasgow, 2648

Russian Customer Support Advisor - Glasgow

Contact Centre Services
Ref: 2648 Date Posted: Tuesday 28 Nov 2017
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Are you Fluent in Russian or a native Russian speaker?
 
Do you have a desire to provide excellent customer service?
 
Are you technically minded and love technology?
 
Do you like solving problems and educating customers?
 
If you answered yes to the above and you're bored in your current job, then HR Consultancy would love to hear from you. APPLY BELOW!
 
Key Accountabilities:
- Dealing with inbound calls and emails giving customers advice and assistance whilst delivering customer service
- Solving customer issues using troubleshooting and researching skills
- Manage your own workload and possess the ability to prioritise
- Ensuring that all customers always receive the highest level of service possible.
- Remaining professional and polite at all times
- Any other reasonable duties as directed by line manager
 
To be considered for this role:
- A native/fluent Russian speaker with English fluency 
- Previous experience working in customer service roles is preferred
- Technical support experience is preferred
- You will be a great team player
- Ability to troubleshoot technical issues
- Have excellent attention to detail
- Can communicate clearly and concisely
 
Hours: Fully-Flexible, full time or part time hours offered. 
Contract: Initial 12 Week probationary period with the view to go permanent
Salary: Upto £8.43 per hour with room for future advancement
Location: Glasgow
 
If you would like to apply for the position, please send your CV using the link.
 
 
HR Consultancy acts as both an employment business and an employment agency.