German Customer Support Advisor, Jobs, Glasgow & Surrounding, 1936

German Customer Support Advisor - Glasgow & Surrounding

Contact Centre Services
Ref: 1936 Date Posted: Monday 19 Jun 2017
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German Speaking Customer Support Advisor

Are you Fluent in German or a native German speaker?
 

Do you have a desire to provide excellent customer service?
 

Are you technically minded and love technology?
 

Do you like solving problems and educating customers?
 

If you answered yes to the above and your bored in your current job, then HR Consultancy would love to hear from you. APPLY BELOW!


Key Accountabilities:
- Dealing with inbound calls and emails giving customers advice and assistance whilst delivering customer service

- Solving customer issues using troubleshooting and researching skills

- Manage your own workload and possess the ability to prioritise

- Ensuring that all customers always receive the highest level of service possible.

- Remaining professional and polite at all times
- Any other reasonable duties as directed by line manager

 

To be considered for this role:
- A native/fluent German speaker with English fluency 

- Previous experience working in customer service roles is preferred
- Technical support experience is preferred
- You will be a great team player

- Ability to troubleshoot technical issues
- Have excellent attention to detail
- Can communicate clearly and concisely

Hours: 40 hours per week, Monday to Friday 11:30am to 8:30pm.
Contract: Initial 12 Week probationary period with the view to go permanent
Salary: £8.43 per hour with room for future advancement
Location: Glasgow

If you would like to apply for the position or speak German but want to know about other roles we have available, please send your CV to Chris Milne using the link.

 

 

HR Consultancy acts as both an employment business and an employment agency.