German Customer Service Advisor (Glasgow), Jobs, Glasgow & Surrounding, 2375

German Customer Service Advisor (Glasgow) - Glasgow & Surrounding

Contact Centre Services
Ref: 2375 Date Posted: Tuesday 12 Sep 2017
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HR Consultancy are currently recruiting for multiple German speaking Inbound Customer Service Advisors. This is a fantastic opportunity to join an exciting, well established worldwide organisation based in Glasgow. This is a permanent position with immediate start dates available!
 
Would you like to work in an exciting and fun environment?
Are you a native/fluent German speaker with English fluency? 
Do you have excellent customer service skills?
 
You will have some experience in a customer service based role and enjoy helping people. You will enjoy working within a busy multilingual team, delivering a high levels of customer service over the telephone and using email. If you are confident dealing with a high number of calls and have a great telephone manner we would like to hear from you!
 
Role: Inbound Sales Advisor 
Languages required: Fluent German & English
Location: Glasgow
Salary: £19,500 - £21,000
Hours: Flexible working hours (M-F, 8am-9pm & S-S, 9am-7pm) 
 
Main Responsibilities:
• Answer inbound telephone and e-mail customer queries
• Follow up the queries with the relevant administration
• Manage your own workload and possess the ability to prioritise
• Ensuring that all customers always receive the highest level of service possible.
• Remaining professional and polite always
 
To be considered for this role, you will have:
• Excellent organisational skills, with ability to manage own workload 
• Experience of working in a telephony sales and service environment 
• Strong listening and communication skills
• Ability to demonstrate high levels of passion and enthusiasm for the brand and product you are representing
• Excellent telephone manner with the ability to build rapport quickly over the phone
 
If you would like to apply for the position or speak German but want to know about other roles we have available, please send your CV to Chris Milne using the link.
 
 
HR Consultancy acts as both an employment business and an employment agency.