Direct Claimant Specialist, Jobs, Glasgow, 2358
This vacancy is no longer advertised

Direct Claimant Specialist - Glasgow

Insurance Companies - General Insurance
Ref: 2358 Date Posted: Monday 16 Oct 2017


HR Consultancy is delighted to be working with this well known insurer in their search for Direct Claimant Specialists for their Glasgow city centre office.

The role

The Direct Claimant Specialist deals with claims where the policyholder is at fault. You will be offering  services to claimants including a network of repairers, preferred suppliers and the claimants personal injury claim.  

Ideally you will have some sales experience as the role is target driven however you may be doing this in an insurance role at present. You are responsible for achieving your own capture rates but will work as part of a large team to achieve the overall business objectives.

This role is predominately telephony so you will have excellent communication skills to promote all we can offer by assisting the customer on the phone. The role is shift based which includes one Saturday per month to be worked on a rotational basis. 


The person

  • Numeracy and literacy to GCSE level (Maths and English - Grade C and above).
  • Computer skills (including the Internet).
  • Some sales experience, outbound or inbound, achieving targets.
  • Insurance experience in regards to liability knowledge.
  • Understanding of Financial Conduct Authority (FCA) and Regulatory Compliance.
  • Knowledge of claims processes and systems.
  • Awareness of fraud indicators.

This position comes with a competitive salary to £18,000 plus company benefits

For more information on this role, please contact Elaine McCrink quoting reference 23197