Improving Customer Service in a Contact Centre

Improving Customer Service in a Contact Centre

28 September 2017

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Customer service is at the heart of every successful contact centre - you have to successfully be able to help, empathise and advise customers on a whole range of matters throughout the day. 

So, how do you ensure that you're offering the very best service? Here are just some ideas for sharpening up your customers service skills. 

 

Written By Cheryl Stobo

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